Zinnia Pearl Return Policy
We want you to feel amazing in your Zinnia Pearl purchases! But if it’s not love at first try, we’ve got your back with our simple refund policy.
1. Easy Returns: We accept returns within 30 days of delivery. Just reach out to our fabulous customer service team, and they’ll guide you through the process. We’re here to make it stress-free and help you find your perfect fit.
2. Eligibility for Returns: Your item should be unused, unworn, and in its original condition with all tags and packaging intact. Please take care when trying on our handcrafted pieces to keep the boho-chic spirit alive.
3. Refund Process: Once we receive your returned item and it passes our sparkling inspection, we’ll process your refund. It may take a few business days for the refund to shine in your account, depending on your payment method.
4. Return Shipping: While we offer free shipping on orders, we kindly ask you to cover the cost of return shipping. This helps us keep our boho-inspired, plus-size fashion affordable for all. You’ve got the style, babe, and we’re here to celebrate it!
5. Exclusions: For hygiene reasons, intimate apparel and earrings are non-returnable. Additionally, items marked as final sale or purchased during special promotions may not be eligible for return or refund. But don’t fret, we’ll always make it clear when these exclusions apply.